themountwhistleco@hotmail.com

 

Strathleven House, Alexandria, Scotland

(by appointment only)

©2017 BY THE MOUNT WHISTLE COMPANY. PROUDLY CREATED WITH WIX.COM

Privacy Policy

As the owner of The Mount Whistle Company, I am committed to maintaining the trust and confidence of my visitors to my website. In particular, I want you to know that The Mount Whistle Company does not sell, rent or trade email lists with any other entity, business or company for marketing purposes. If you would like more detailed information on this please see the full Privacy Policy below. Here you will find more on when and why I collect your personal information, and how I use it and keep it secure.

1. What information do I collect & store?

I receive, collect and store any information you enter on our website in order for your order to be created & delivered. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

2. How do I collect the information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3.Why do I collect this information?

I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

4. How do you store, use, share and disclose your site visitors' personal information?

 

No data is shared with any third parties unless it is in direct relation to processing of direct payments, as detailed below. The Mount Whistle Company website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by The Mount Whistle Company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

5. How do I communicate with my site visitors?

I may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about The Mount Whistle Company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. 

6. How can you withdraw your consent?

If you don’t want me to process your data anymore, please contact me at themountwhistleco@hotmail.com

7. Privacy Policy Updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

Last updated May 2018